Today’s modern vehicle is a very complex machine and nearly every system on it is controlled and monitored by computers. In fact, advances in vehicle technology are demanding new tools, an increased amount of technical information and software in order for professional technicians to service, diagnose and repair these vehicles.
With the increased use of computers and electronics, car companies are garnering a greater ability to control access to the information and tools necessary for the independent service industry to stay competitive with the franchised new car dealers.