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Trusting Your Technician: Communication a Vital Component Says NASCAR Car Chief

A NASCAR Car Chief makes his living communicating. It’s his job to make sure all the changes that Crew Chief wants made are finished, and he must be accurate and exact on instructions to various members of the crew at the track.  

Balancing Wheels and Peace of Mind

Properly balanced wheels have long been recognized to help provide improved ride quality, better gas mileage and reduced tire wear, making wheel balancing an important part of car care and maintenance.

For decades wheel weights have largely consisted of chunks of lead clamped to the wheel rim. Lead has traditionally been used to make wheel weights because it is cheap and heavy, allowing the use of relatively small weights to balance wheels. However, the highly toxic metal can cause brain damage and other nervous-system disorders in people.

When Only the Best Is Good Enough.

“My customer asked me how much he’d have to spend for a pair of shocks,” said a repair shop owner. “I told him there are ‘good, better and best’ prices, but I install only the good and, preferably, the best. Labor is the same.”

His customer agreed that the minimal cost difference did not justify opting for less than the best. What price is peace of mind? It’s a factor that plays a big part when investing in auto repairs. Once a component is installed you’re likely never to see it unless it fails.

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